Our Privacy Policy
We value the personal data of our guests and contacts and therefore comply with applicable GDPR legislation. Please read our Privacy Policy here.
Within The Winery Hotel AB (556922-0634), we process personal data relating to employees, suppliers, customers and other users of our services. We respect each individual’s privacy and comply with applicable legislation designed to protect you as a private individual.
The Winery Hotel is the data controller in relation to our services. Personal data refers to any information that can be directly or indirectly linked to a living individual.
We strive to maintain a high level of protection for personal privacy and primarily use personal data to administer, provide, develop and maintain our services. By providing your personal data and accepting the applicable terms, you consent to the processing of your personal data in accordance with relevant service and this Privacy Policy.
Any changes to this Privacy Policy will be communicated by publishing the updated terms on The Winery Hotel’s website, and we recommend that you review them regularly.
1. Collection and processing of personal data
The Winery Hotel collects and processes your personal data, i.e. information that can identify you as an individual, only where permitted by law. Data may be collected and processed when you make a booking, subscribe to our newsletter, complete a guest survey, enter into an agreement, etc. Where required by law, we will obtain your consent.
2. Information we collect
We only collect personal data that is relevant to the purposes described in the specific terms for each service. This may include information such as name, address, telephone number, email address, IP address, membership details, user history, information about your travel party, booking references, payments, employment, emergency contacts, dietary requirements, personal preferences and other information you choose to provide.
The primary purpose of collecting and processing personal data is to enable The Winery Hotel to fulfil its obligations under agreements and to enhance your experience. You have the right, at any time and free of charge, to request that your personal data is not processed for marketing purposes.
3. Where we store and transfer your personal data
The Winery Hotel stores personal data in accordance with this Privacy Policy and applicable legislation. We may use third-party service providers, for example for IT operations, and your personal data may be transferred to such providers. They process your personal data only on behalf of The Winery Hotel and in accordance with our instructions.
We may also disclose your personal data to third parties such as the police or other authorities where required for the investigation of a crime or where we are otherwise legally obliged to do so.
4. Protection and retention of personal data
The Winery Hotel continuously adapts its security measures in line with technological developments. Personal data is retained in accordance with applicable legislation and is deleted or anonymised when it is no longer required for the purposes for which it was collected.
5. Other applications/websites
Our services may contain links to other applications and/or websites that are not controlled by The Winery Hotel. We are not responsible for the content of such external sites or for the processing of personal data carried out by their owners or operators.
6. Cookies
The Winery Hotel may collect information through cookies on our digital services. Cookies are small text files stored on your computer or mobile device by a website server. They contain anonymous information such as a unique identifier and the name of the website.
Cookies enable a website to remember your preferences and items stored in your online shopping basket. In your browser’s help function, you can find information on how to delete, block and manage cookies. Please note that if you choose to block cookies, some parts of the website may not function properly.
7. Access, correction and deletion of personal data
If your personal data changes, please inform The Winery Hotel via email to your contact person. Upon request, we will correct or delete inaccurate or incomplete information.
You also have the right to request, free of charge, an extract of the personal data we process about you. Requests must be made in writing to the address listed under section 9 and must include your name, postal address, telephone number, email address (used in communication with The Winery Hotel) and a copy of your ID. The extract will be sent to your registered address.
You may withdraw your consent to further processing of your personal data at any time (this does not apply retroactively) by contacting The Winery Hotel at the address in section 9. Withdrawal of consent does not affect processing that is based on legal grounds other than consent.
8. Transfer of business
If we sell, reorganise or otherwise transfer all or part of our business, your personal data may be transferred as part of that process.
9. Contact
If you have any questions, comments or complaints regarding The Winery Hotel’s processing of personal data or compliance with this Privacy Policy or applicable data protection laws, please write to:
The Winery Hotel
Data Protection Officer
Rosenborgsgatan 20
16974 Solna
